We care about your privacy. Here’s how we collect, use, and protect the information you provide to Chay Plant-Based.

1. Information We Collect

When you place an order or contact us, we may collect:

• Name
  
  
• Email address
  
  
• Phone number
  
  
• Delivery or pickup address
  
  
• Payment information (processed securely through our payment partner, Stripe)
  
  

2. How We Use Your Information

We use your information to:

• Process and fulfill your orders
  
  
• Communicate with you about your order
  
  

We do not send promotional emails or marketing messages.

3. Security

We take your personal information seriously and take reasonable steps to keep it secure. Payment information is processed securely through Stripe, and your details are only used to fulfill your order.

4. Sharing Your Information

We may share your details with:

• Stripe (for payment processing)
  
  
• Delivery providers (to fulfill your order)
  
  

We do not sell or rent your personal information to any third parties.

5. Your Rights

• You can request access to your personal information or ask for it to be corrected or deleted.
  
  
• Contact us at Chao@chayplantbased.com.au for any privacy-related requests.
  
  

6. Cookies & Tracking

Our website may use technologies to improve your browsing experience. We do not collect personal information from these technologies without your consent.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

By using our website or placing an order, you consent to the collection and use of your information as outlined above.